Front Office Manager
Full-Time | On-Site | Lebanon, TN
About Us
At Blossom Speech and Language Therapy TN, we are dedicated to helping children and young adults reach their fullest potential through exceptional speech and language services. Based in Lebanon, Tennessee, and offering telehealth services across the state, our team of licensed clinicians delivers personalized care in both one-on-one and group settings. We are passionate about fostering growth, supporting families, and making a lasting impact in our community.
Position Overview
We are seeking an experienced and highly organized Front Office Manager to lead the daily operations of our front office. This individual will serve as the first point of contact for our clients and families, ensuring a seamless, welcoming, and professional experience. The Front Office Manager will also oversee essential administrative and financial functions that support our clinicians and help our practice thrive.
Key Responsibilities
Oversee and manage front office operations, ensuring efficiency and professionalism
Greet and support clients and families, delivering exceptional customer service
Coordinate scheduling, client intake, and discharge processes
Manage billing, collections, and account reconciliation with accuracy and attention to detail
Maintain organized records and support compliance with healthcare and privacy standards
Act as a communication bridge between clients, clinicians, and leadership
Provide general administrative support to ensure smooth day-to-day operations
Qualifications
Proven experience in office administration, front office management, or related role (healthcare or therapy setting preferred)
Strong organizational and interpersonal skills with excellent verbal and written communication abilities
Demonstrated ability to prioritize tasks, multitask effectively, and meet deadlines
Customer service experience with a focus on client satisfaction
Familiarity with electronic medical records (EMR) systems is preferred
Detail-oriented, proactive, and solution-driven mindset
Our Culture
At Blossom, we believe our people are our greatest strength. We are committed to creating an environment where employees feel valued, supported, and empowered. Our culture is built on:
Work-life balance: A supportive, low-stress environment where flexibility and balance are prioritized
Trust and autonomy: Encouraging independence while fostering collaboration
Professional growth: Access to mentorship, training, and learning resources to support long-term career development
Compassion and care: A shared commitment to serving families with empathy, respect, and excellence
If you are a motivated, detail-oriented professional who thrives in a supportive environment and is passionate about making a difference in the lives of children and families, we invite you to join our team at Blossom Speech and Language Therapy TN.